Heat Pump Repair

Restore Comfortable Temperatures With Trusted Local Service

If your heat pump has stopped heating, stopped cooling, or started making new noises, you need a solution that is fast and dependable. As a property owner, it is stressful when indoor temperatures swing outside a comfortable range, especially during a cold snap or a humid summer afternoon. You want someone local who understands these systems and can get your home or building back to normal without surprises.

Kelley Brothers provides professional heat pump repair for homes and businesses in the Livonia area. Since 2000, we have helped property owners throughout Southeast Michigan keep their heating and cooling equipment running safely and efficiently. Our licensed and insured technicians diagnose problems carefully, explain what they find in clear language, and review your options before any work begins.

We are a BBB accredited company that values integrity and transparency in every visit. Our team includes factory trained Bryant technicians, and our work is backed by strong warranties. If you need prompt service or a free estimate, you can call (734) 251-4625 to speak with our team.

Don’t wait for a complete system failure—call Kelley Brothers at (734) 251-4625 or book your heat pump repair online for fast, dependable service.

Fast, Reliable Heat Pump Repair In Livonia, MI

When a heat pump fails in the middle of a Michigan winter, rooms can cool down quickly. In summer, a struggling system can leave your home or office feeling stuffy and uncomfortable. We understand that you are not just dealing with a piece of equipment, you are protecting your family, tenants, or employees from uncomfortable and potentially unsafe conditions.

Our technicians respond to properties in and around Livonia with a focus on accurate diagnostics and efficient repair. We work to schedule visits in reasonable time frames, and during the busiest heating and cooling seasons our Kelley Brothers Membership members receive priority scheduling that helps reduce wait times. Whether your issue is minor or more complex, our goal is to get your system operating correctly again as soon as it is practical.

Cost is a major concern for most property owners. We offer free estimates so you know what to expect before you approve any work, and our pricing is structured to be competitive for the area. When repair needs are larger, financing options may be available so you can address the problem without delaying important work. Our repairs are supported by strong warranties, which provides additional confidence that the work we perform is built to last.

Why Homeowners & Businesses Choose Our Team For Heat Pump Service

Choosing a company to work on your heat pump means inviting people into your home or building and trusting them with an essential system. Many clients look for more than just a low price, they want a track record, clear qualifications, and a service approach that respects their property and budget. That is where our combination of history, training, and values becomes important.

Kelley Brothers has been serving residential and commercial properties across Southeast Michigan since 2000. Over that time, we have worked on a wide range of heat pump systems in single family homes, multi unit buildings, small offices, and retail spaces. Our technicians are licensed and insured, which means the work we perform is held to professional and safety standards that protect you and your property.

We employ factory trained Bryant technicians who understand the design and operation of modern heat pump systems in detail. This training supports precise troubleshooting and repair on Bryant equipment and informs our work on many other common brands as well. Because we are a BBB accredited business, we also hold ourselves to a high standard of integrity and transparency. We work to present clear recommendations, talk through repair and replacement choices when needed, and answer your questions without pressure.

Our Kelley Brothers Membership adds another layer of value. Members receive locked in rates, priority scheduling, and discounts on qualifying services, which can be particularly helpful when systems are under heavy use during extreme temperatures. Membership is designed to support ongoing reliability and predictable costs, not just one time repairs.

Common Heat Pump Problems We Fix

Comfort & Performance Issues

Heat pumps can experience a variety of issues that affect comfort, noise levels, and energy use. When you understand some of the common problems, it becomes easier to describe symptoms to our technicians and to see why professional diagnostics are important. Many symptoms can share similar causes, and careful testing helps us identify the source accurately.

Some of the problems we often address include systems that run but do not heat or cool properly, units that short cycle on and off frequently, and outdoor units that ice up excessively. In some cases, these issues may be related to airflow restrictions, thermostat problems, low refrigerant levels, or malfunctioning sensors. In other cases, the root cause can involve electrical components, contactors, or control boards that are not operating as they should.

Noise, Energy Use & Wear Concerns

Noise is another common concern. Grinding, buzzing, or rattling sounds may indicate loose parts, failing motors, or issues with the fan assembly. Elevated energy bills can also point to a system that is working harder than it should, sometimes due to worn components or improper operation in our climate. Because our team includes technicians trained on Bryant systems and other major brands, we are prepared to evaluate both mechanical and electrical factors in a careful, step by step way and then recommend repair options that focus on long term durability.

What To Do When Your Heat Pump Stops Working

When your system stops performing, there are a few simple checks you can consider before scheduling a service visit. These steps can sometimes resolve minor issues and can also help you provide useful information when you call. Safety should always come first, so avoid opening electrical panels or handling wiring yourself.

Try these basic checks before you call:

• Verify that your thermostat is set to the correct mode and temperature, and that any schedules are not overriding your settings.
• Confirm that the system has power by checking the appropriate breakers or switches, and look for any tripped breakers that may need to be reset once.
• Inspect your air filter if it is accessible and replace it if it appears heavily clogged, since limited airflow can affect performance.

If you notice heavy ice buildup on the outdoor unit, a burning odor, smoke, or repeated breaker trips, it is wise to turn the system off and contact a professional. Continued operation in these situations can cause additional damage or create safety concerns. After basic checks are complete, our licensed technicians can evaluate refrigerant levels, electrical controls, defrost cycles, and other internal components that are not safe for most owners to access.

When you call us at (734) 251-4625, our team will ask a few questions about what you are experiencing and then schedule a visit. During the appointment, we walk you through what we find in clear terms and review your options, including pricing, before moving forward with repairs. This approach helps you feel informed and in control of the decisions about your system.

Our Heat Pump Repair Process For Livonia Properties

Scheduling & Arrival

Knowing what to expect when you schedule service can make the experience more comfortable. Our process is designed to be straightforward, respectful of your time, and transparent about the work involved. We apply the same careful approach whether we are visiting a single family home, a small office, or a retail space in or around Livonia.

The process generally begins when you contact our office. Our team will gather basic information about your system and the symptoms you are seeing, then offer appointment options. We work to provide reasonable arrival windows and keep in mind local traffic and weather conditions that can affect travel times, especially during peak heating or cooling seasons in Southeast Michigan.

Diagnostics, Estimates & Repair

When a technician arrives, they will introduce themselves and review your concerns before starting diagnostics. The evaluation can include checking electrical connections, measuring system performance, confirming proper operation of safety controls, and inspecting components for signs of wear or damage. Once the issue is identified, we provide a free estimate, explain the recommended repairs, and discuss any alternative options such as short term fixes versus more comprehensive solutions.

After you approve the work, our technician completes the repair, tests the system to confirm proper operation, and cleans up the work area. If warranties apply to the repair or if you are a Kelley Brothers Membership member, we review how those benefits affect your visit. When appropriate, we may also point out maintenance steps or future considerations that can help reduce the risk of similar problems returning.

How Local Climate & Buildings Affect Your Heat Pump

Climate Demands In Southeast Michigan

Heat pumps in this region work in a demanding environment. Winters in Southeast Michigan can bring extended periods of cold weather, while summers often feature warm, humid conditions. Instead of only running in one season, many systems operate through most of the year, which can increase wear on components compared to more moderate climates.

Property Types & System Performance

In and around Livonia, we commonly see heat pumps serving a mix of residential neighborhoods, small commercial buildings, and light industrial spaces. Each type of property presents different challenges. For example, older homes may have ductwork that was not originally designed for modern equipment, while some commercial spaces may have unique electrical or ventilation layouts that affect how a heat pump performs.

Our technicians take these local factors into account when evaluating your system. We consider how insulation levels, duct condition, and electrical supply influence comfort and efficiency. Regular maintenance and timely repairs are particularly valuable in this environment, because they help systems manage year round demand. Through our Kelley Brothers Membership, we offer ongoing service that is designed to support consistent operation across seasons and reduce the likelihood of unexpected breakdowns.

Flexible Pricing, Membership Benefits, & Financing Options

Unexpected repair needs can create real financial stress. We recognize that most owners want clear information about costs before committing to work and appreciate options that help them manage those costs responsibly. Our pricing and programs are structured to provide that clarity and flexibility.

For heat pump work, we provide free estimates so you can understand the recommended repairs and associated pricing in advance. Our rates are set to be competitive for the area while supporting the level of training, licensing, and warranty coverage that our clients expect. During your visit, we discuss costs openly and encourage you to ask questions if anything is unclear.

Our Kelley Brothers Membership offers locked in rates that help protect against some price increases over time, along with priority scheduling and discounts on qualifying services. For clients facing larger repair needs, financing options may be available, which can make it easier to proceed with important work rather than postponing needed repairs. These options are reviewed with you so you can choose what aligns best with your budget and plans for your property.

Trust Kelley Brothers for expert heat pump repair that keeps your system efficient and reliable. Call (734) 251-4625 or schedule your service online now.

Frequently Asked Questions

How quickly can your team get to my home for a heat pump issue

Response times depend on factors such as the time of year, current demand, and your location relative to our service routes. During normal periods, we work to schedule service as soon as practical and offer appointment windows that take your availability into account. When temperatures are extreme, demand often increases, so our Kelley Brothers Membership members receive priority scheduling that can help reduce wait times. Regardless of the season, our team will explain available appointment options when you call and keep you informed if conditions affect timing.

What should I check before I call you about my heat pump

There are a few simple checks you can perform safely before requesting service. Confirm that your thermostat is set to the correct mode, such as heat or cool, and that the temperature setting is appropriate. Look at your electrical panel to see if any breakers related to the system have tripped and can be reset one time. If your air filter is easy to access, check whether it appears heavily clogged and replace it if needed. If these steps do not resolve the issue, or if you notice unusual odors, smoke, or repeated breaker trips, it is best to turn the system off and contact our team for a professional evaluation.

Can you repair my older heat pump or will you push me to replace it

In many cases, older heat pumps can be repaired, and our technicians first focus on identifying whether a safe, reasonable repair is possible. We consider factors such as the age of the system, overall condition, history of previous repairs, and the cost of the current issue when compared to the value of the equipment. When repair is practical, we explain what is involved and the expected benefits. When replacement may be a better long term choice, we discuss that as an option and explain why, but the decision remains with you. Our commitment to integrity and transparency means we work to present information clearly so you can choose the path that fits your needs and budget.

Do your technicians handle the electrical side of heat pumps too

Yes, our team includes licensed and insured professionals who work on both the HVAC and electrical aspects of heat pump systems. This is important because many common problems involve a combination of mechanical and electrical components, from contactors and control boards to wiring and disconnects. When we evaluate a system, we can safely inspect these elements and make repairs that are consistent with electrical codes and manufacturer guidelines. This integrated approach helps support both safety and reliable operation.

What brands of heat pumps can your team work on

Our factory trained Bryant technicians have extensive training on Bryant equipment, and that knowledge supports our work on many other major heat pump brands as well. In practice, we service a wide range of systems that are common in homes and businesses throughout Southeast Michigan. When you call to schedule service, you can share the brand and model information if it is available, and our team will confirm whether we work on that type of unit. Our experience across different brands helps us adapt our diagnostic approach to the specific design of your system.

How much will heat pump repair cost at my property

The cost of repair depends on the nature of the problem, the parts required, and the time needed to complete the work. Smaller issues can sometimes be addressed with simple adjustments or component replacements, while more complex problems may involve multiple parts or more extensive labor. To help you understand costs before committing, we provide free estimates after diagnosing the issue and then review your options. Our pricing is designed to be competitive for the Livonia area, and we can explain how Kelley Brothers Membership discounts and available financing may apply to your situation.

What kind of warranty do you offer on your repair work

We back our repair services with strong warranties that reflect our commitment to quality and long term performance. The specific warranty terms can vary based on the type of repair and the parts involved, and our technicians explain those details at the time of service. During your visit, we review what is covered and for how long, so you know what to expect if any issues arise later. Our use of reputable, industry leading products supports both the reliability of the repair and the effectiveness of the warranty coverage.

Schedule Heat Pump Service Today

If your system is struggling or has stopped working, you do not have to handle the problem alone. Our licensed and insured technicians provide careful diagnostics, clear explanations, and repair work that is supported by strong warranties. We have been serving homes and businesses in and around Livonia for many years, and we understand how important reliable heating and cooling is in our climate.

When you contact us, you can expect a free estimate, competitive pricing, and options that may include membership benefits and financing for larger projects. Our goal is to make it as straightforward as possible to get your system back on track and to help you feel confident in the decisions you make about your equipment.

To schedule service or request a free estimate, call (734) 251-4625 today.